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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Shankwitz III

October 7, 2024

5  out of  5
rating by Robert Shankwitz III
"Very pleasant to work with, and very friendly. Wanted to be sure I had the best insurance rates and proper coverage. Discussed my current home and auto policies to be sure I understood what they covered, and discussed where things may need to be changed. Saved me $1,000 a year on my auto insurance! Made me feel like a baked human, not a number, and not just a paycheck."
We responded:
"Thank you, Robert, for your kind words. We're thrilled to hear you had a positive experience and that we could help you save on your auto insurance. Your satisfaction and understanding of your coverage are our top priorities. We appreciate your trust in us!"
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Darold Turner

September 20, 2024

5  out of  5
rating by Darold Turner
"Chris Kalla is one of the most professional people I have ever talked to. He’s straight forward without being rude or condescending. He gives you all the information you need to make an informed decision. I actually learned a bit more about insurance from him. He gives you what you want without trying to push you to get what would make the company more profitable. I highly recommend him."
We responded:
"Thank you, Darold, for your kind words about Chris. We're delighted to hear that he provided you with the information you needed and made your experience positive. Your recommendation means a lot to us!"
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Zane Lott

September 13, 2024

5  out of  5
rating by Zane Lott
"One of the agents Chris Kalla was very helpful and very responsive when reaching out. Highly recommend using this agency for your insurance needs."
We responded:
"Thank you, Zane, for your kind words and recommendation! We're thrilled to hear that Chris Kalla provided you with excellent service. Your satisfaction is our priority, and we appreciate your trust in our agency for your insurance needs."
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Zeresh Garner

September 12, 2024

5  out of  5
rating by Zeresh Garner
"His service and care for your needs are top tier.Keep up the good work!"
We responded:
"Thank you, Zeresh, for your kind words and positive review! We're thrilled to hear that you appreciate our service and care. Your support motivates us to continue delivering top-tier service."
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Shirley Logan

August 15, 2024

5  out of  5
rating by Shirley Logan
"Mr OBear is very pleasant to speak very diligent and keeping up my coverages I have been with him 2 years now was transferred from another agent and I've been very very satisfied thank you"
We responded:
"Thank you, Shirley, for your kind words and continued trust over the past two years. We're delighted to hear that you've been very satisfied with our service. Your feedback is greatly appreciated!"
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Jacquelyn Marushka

August 2, 2024

5  out of  5
rating by Jacquelyn Marushka
"Chris Obear has been my State Farm agent for years. He’s diligent about making sure my coverage meets my current needs and checks in quarterly to make sure he’s on top of any changes, however small, are addressed immediately so I am properly covered. He is honest and has a level headed demeanor which makes him a pleasure to speak with — and he has never once tried to upsell me on any products like other agents have. What I appreciate the most is that he and Katie, the lady on his team I also work with, pick up the phone (rarely so I get voice mail) and treat me like I’m family. They’ve taken the time to get to know me and what I value. I feel safe having them in my corner and there’s really nothing that can replace that level of security. In short - the personalized, detailed way Chris does business is what I’m so impressed with. He will always be a core part of my life team. I can’t recommend him enough if you’re looking for personalized, caring, smart and fair home, auto, life and umbrella insurance representation."
We responded:
"Thank you, Jacquelyn, for your kind words and continued trust. We're delighted to hear that you feel valued and secure with our service. Your recommendation means a lot to us. We're always here for you, ensuring your needs are met."
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Lynn Isenberg

August 1, 2024

5  out of  5
rating by Lynn Isenberg
"Chris and his staff have been great to work with ! Chris was very helpful and listened to our needs and offered his suggestions. Chris took over for my previous agent and has been doing a super job. He is very thorough and very knowledgeable about what State Farm has to offer. We appreciate what he has done for us and would recommend him to others."
We responded:
"Thanks Lynn! We appreciate you!"
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Tosha Phomphanh

July 26, 2024

5  out of  5
rating by Tosha Phomphanh
"They are great people especially Katie she is on it every time we call she is a wonderful person"
We responded:
"Hi Tosha! Thanks a bunch for your awesome review! We're so happy you think our team is great, and I'll make sure Katie knows how much you appreciate her efforts. She's indeed wonderful! If you need anything else, we're here for you! - Chris Obear - State Farm Insurance Agent, Brentwood, TN"
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Jeffrey Beasley

July 12, 2024

5  out of  5
rating by Jeffrey Beasley
"Chris, took the time to hear about updates to my policies. Very easy to talk to and very professional"
We responded:
"We appreciate you Jeff!"
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barb mertz

July 11, 2024

5  out of  5
rating by barb mertz
"Ready to help in any area of insurance coverage we have needed. Great service."
We responded:
"Thank you, Barb, for your positive feedback! I'm glad we could assist you with all your insurance needs. We are here for you whenever you need us. Chris Obear - State Farm Insurance Agent, Brentwood, TN"
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Martian Hedgehog

July 10, 2024

5  out of  5
rating by Martian Hedgehog
"Everything was great. Chris K worked on my policy and tailored it specifically for me."
We responded:
"Thank you for sharing your experience, Martian! I'm glad Chris tailored your policy to fit your needs. We're here for you whenever you need assistance with your insurance. Chris Obear - State Farm Insurance Agent, Brentwood, TN"
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Akston Diner

July 10, 2024

5  out of  5
rating by Akston Diner
"Had a great experience working with Chris who works for Chris Obear. Got me the coverage I needed and answered a lot of questions."
We responded:
"Thank you, Akston, for sharing your experience! I'm glad Chris could assist you in getting the coverage you needed and answering your questions. We appreciate your kind words and we're here for any future insurance needs you may have. - Chris Obear - State Farm Insurance Agent, Brentwood, TN"
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Margaret Seymour

July 1, 2024

5  out of  5
rating by Margaret Seymour
"Chris is a great agent. He went through our whole policy and reviewed everything with us. Would recommend him highly for all your insurance needs."
We responded:
"Thank you so much for your kind review, Margaret. It was my pleasure going through your policy and ensuring everything was clear for you. Your recommendation means a lot to me, and I truly appreciate your trust. - Chris Obear - State Farm Insurance Agent, Brentwood, TN"
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Shellie P

June 6, 2024

5  out of  5
rating by Shellie P
"This office is amazing and the customer service incredible!"
We responded:
"Hi, Shellie! Thank you for your feedback and 5-star review. I'm so happy to hear you had a great experience with our office and our customer service team. Your feedback really means a lot to us. - Chris Obear - State Farm Insurance Agent, Brentwood, TN"
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Carmen Khorram

June 1, 2024

5  out of  5
rating by Carmen Khorram
"James Howarth assisted me with making changes to my inurance plan and with obtaining homeowner’s insurance for a home I was purchasing. I was in very a stressful situation as I was on a pediatric medical mission in Guatemala and at the same time in the middle of trying to secure a home loan and close on a home in the U.S. with very little access to computers or WiFi. James was very kind and patient with me and very responsive. A true professional. He took the time to explain things over the phone in a way that I could understand them and was readily available for all of my questions and concerns every step of the way. We were able to get everything wrapped up quickly, and it really helped move everything along in the right direction! I highly recommend James Howarth at StateFarm for any insurance needs. He is definitely going to for all of my insurance needs going forward."
We responded:
"Thank you so much for the kind review! James is thrilled to hear that he could assist with your insurance needs during such a busy and stressful time. Your dedication to your medical mission in Guatemala is truly admirable, and James is glad he could help make the home buying process smoother for you. It’s great to know that his explanations and availability were helpful to you. He looks forward to continuing to assist you with all your future insurance needs!"
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Lacy and Zach Greer

April 23, 2024

1  out of  5
rating by Lacy and Zach Greer
"Lied to me from the beginning about bill increases. Said we would save money every six months with drive safe and save but instead my bill goes up . No reason besides “corporate” definitely don’t recommend will be switching our car life and home Insurance this week"
We responded:
"We appreciate you taking the time to share your feedback with us. We understand your frustration regarding your recent bill increase. However, we want to clarify that the increase was part of a statewide adjustment and not related to your participation in the Drive Safe & Save program. We apologize for any misunderstanding. If you have any further questions or concerns, please don't hesitate to reach out to us directly."
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Ashley Bessire

February 23, 2024

5  out of  5
rating by Ashley Bessire
"I have been a State Farm client for almost 20 years, with 3 agents in 2 states, and Chris and his staff have been the most comunicative, friendliest and easiest to work with! Chris stands by his word and makes sure his clients are well taken care of. My husband and I appreciate the work they have put in to make sure we are covered and happy with our Auto, Home and Life insurance policies. Ashley Adams"
We responded:
"Thank you for your loyalty to State Farm and kind words, Ashley! We are committed to providing excellent service and ensuring you are well taken care of."
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Emily Musielewicz

February 9, 2024

5  out of  5
rating by Emily Musielewicz
"Just made the change on home & auto insurance. James was a huge help and very knowledgeable about all things insurance!"
We responded:
"Thank you for your kind words, Emily! We're glad James provided excellent assistance with your home and auto insurance."
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Monica Hanna

February 9, 2024

5  out of  5
rating by Monica Hanna
"James is so sweet! He didn’t pressure me in getting into a policy I didn’t want like all the other insurance agents I’ve shopped with. He picked what was best for me! I recommend asking for him- he was very knowledgeable!"
We responded:
"Thank you for your kind words, Monica! We're glad James provided you with a great experience and found the best policy for you. We appreciate your recommendation!"
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Ber D

December 16, 2023

5  out of  5
rating by Ber D
"I just want to let everyone know and thank James personally. He was knowledgeable and took my need seriously. We shopped for a complete bundle. Home, auto , life , rental. He was able to fulfill all my insurance needs all in house and better price than what I was able to fish for on the internet . Thank you it’s like family here . So if you are anywhere in Tennessee and Kentucky give them a shout! Music City Baby"
We responded:
"Thank you so much for taking the time to leave us such a kind review. We appreciate you!"
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Andrew Tidwell

November 14, 2023

5  out of  5
rating by Andrew Tidwell
"Very quick response time and great service from James Howarth! Had all the answers I was looking for and appreciate the patience"
We responded:
"Thank you so much for the review, Andrew!"
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Thomas Harrow

November 13, 2023

5  out of  5
rating by Thomas Harrow
"James made the entire process of switching our home & auto insurance quick & easy. Educated us on how the transfer goes, making certain of no lapse."
We responded:
"Thank you so much for choosing our agency with your home and auto insurance. "
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Davina Holloway

November 7, 2023

5  out of  5
rating by Davina Holloway
"James was great! He was very helpful and answered any of my questions patiently and politely. He made sure I got everything I needed while saving money!"
We responded:
"Thank you so much for the kind review. We appreciate you!"
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Steven Ayers

November 7, 2023

5  out of  5
rating by Steven Ayers
"Very smooth experience. They were able to increase my coverage and still save me almost $100/6mo. Very happy with the experience."
We responded:
"We are so glad to hear that we were able to save you so much money. Thank you for the review, Steven!"
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Abigail Webb

November 6, 2023

5  out of  5
rating by Abigail Webb
"Amazing customer service! James and Chris made me feel at ease and got me everything I needed and more."
We responded:
"Thank you for taking the time to leave us a review, Abigail!"